Privacy Policy

Privacy Policy

Clogical EOOD (“we,” “Volumetrico”, “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Volumetrico. This Privacy Policy explains how your personal information is collected, used, and disclosed by Volumetrico.

MEANINGS

Cookie: a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. 
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Clogical EOOD with its registered address at City of Sofia 1404, Sofia District (Metropolis), Metropolitan Municipality, Triaditsa region, 98 Gotse Delchev Blvd., fl. 3, ap. office 25, Bulgaria that is responsible for your information under this Privacy Policy.
They are responsible for your information in accordance with this Privacy Policy.
Country: where Volumetrico is based, in this case, is Bulgaria.
Customer: refers to the company, organisation or person that signs up to use the Volumetrico Service to manage the relationships with your consumers or service users.
Device: any internet-connected device such as a phone, tablet, computer or other devices that can be used to visit Volumetrico and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often identify the location from which a device connects to the Internet.
Personnel: refers to individuals employed by Volumetrico or are under contract to perform a service on behalf of one of the parties.
Personal Data: Any information that, directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the service provided by Volumetrico as described in the relative terms (if available) and on this platform.
Website: Clogical EOOD’s website is https://volumetrico.io/ 
You: a person or entity registered with Volumetrico to use the Services.

WHAT INFORMATION IS COLLECTED?

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Billing Addresses
  • Age
  • Password

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to respond to your customer service requests and support needs more effectively)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

WHEN DOES VOLUMETRICO USE END-USER INFORMATION FROM THIRD PARTIES

End-users may voluntarily provide us with the information available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

WHEN DOES VOLUMETRICO USE CUSTOMER INFORMATION FROM THIRD PARTIES

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Volumetrico customer, we receive information from a third party that provides automated fraud detection services to Volumetrico. We also occasionally collect information made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

DO WE SHARE THE INFORMATION WE COLLECT WITH THIRD PARTIES?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share them with our current and future affiliates and business partners. If we are involved in a merger, sale of assets, or other corporate reorganisation, we may share or transfer your personal and non-personal information to our successors in title.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and the type of device used to visit it. They may aggregate information about our advertising and what you see on the website and provide auditing, research and reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas) to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

HOW DO WE USE YOUR EMAIL ADDRESS?

By submitting your email address on this website, you agree to receive emails from us. You can cancel participation in any of these email lists by clicking on the opt-out link or other unsubscribe options included in the respective email. We only send emails to people who have authorised us to contact them directly or through a third party.

LINKS TO THIRD-PARTY WEBSITES

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Volumetrico. We are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that our Privacy Policy is no longer in effect when you use a link from the Services to another website.
Our privacy policy is no longer valid.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorised with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file.

IS THE INFORMATION COLLECTED THROUGH VOLUMETRICO SECURE?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies.

HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only so long as we need it to provide Volumetrico to you and fulfil the purposes described in this policy. This is also the case for anyone we share your information with and who carries out services on our behalf. When we no longer need to use your information, and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalise it so that we can’t identify you.

THIRD-PARTY SERVICES

We may display, include or make available third-party content (including data, information, applications and other product services) or provide links to third-party websites or services (“Third-Party Services”).
You agree that Volumetrico shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or other aspects. Volumetrico does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties terms and conditions.

PAYMENT DETAILS

With respect to any credit card or other payment processing details you have provided, we commit that this confidential information will be stored in the most secure manner possible.

TRACKING TECHNOLOGIES

  • Google Maps-API.
  • Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data syncing with location, plan routes, or create a mashup, just to name a few.
  • Google Maps API may collect information from You and Your Device for security purposes.

COOKIES

We use cookies to enhance the performance and functionality of our website, but they are non-essential to their use. However, certain functionality, like videos, may become unavailable without these cookies. You would be required to enter your login details every time you visit the website, as we would not remember that you had logged in previously.

INFORMATION ABOUT GENERAL DATA PROTECTION REGULATION (GDPR)

We may collect and use information from you from the European Economic Area (EEA). This section of our privacy policy explains how and why this data is collected and how we protect this data from being replicated or misused.
GDPR adds new requirements regarding how companies should protect individuals’ data that they collect and process.
The GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers’ data is important irrespective of their location, so we have implemented GDPR controls as our baseline standard for all our operations worldwide.
GDPR adds new requirements regarding how companies should protect individuals’ data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breaches. Beyond these facts, it’s simply the right thing to do. At Volumetrico, we firmly believe that your privacy is very important. At Volumetrico, we strongly believe that your data privacy is very important. We already have solid security and privacy practices that go beyond the requirements of this new regulation.

The Data Protection Principles include requirements such as:

  • Personal data must be processed fairly, legally, and transparently and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfil a specific purpose, and it should only be used for that purpose. Organisations must specify why they need personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access their data. They can also request a copy of their data and that their data be updated, deleted, restricted, or moved to another organisation.
We are committed to helping our customers meet the data subject rights requirements of GDPR. Volumetrico processes or stores all personal data in fully vetted, DPA-compliant vendors. We store all conversations and personal data for 6 years unless your account is deleted. In this case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it for longer than 60 days. We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service and have always given you access to your and your customer’s data. Our customer support team is here for you to answer any questions you might have about working with the API

CHANGES TO OUR PRIVACY POLICY

We may change our Services and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Services and policies. We may change our Services and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Services and policies. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. You can delete your account if you do not want to agree to this or any updated Privacy Policy, you can delete your account.

YOUR CONSENT

We’ve updated our Privacy Policy to provide complete transparency into what is set when you visit our site and its use. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

CONTACT US

For any questions you have, please contact us:

  • via email: info@volumetrico.io 
  • via phone number: +35952918028
  • via this link: https://volumetrico.io/contact/

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